How to Request Family Support
All of our Parent Guides have their own experience of being a parent of a Deaf or Hard of Hearing child, and are provided with ongoing training to support families. Once a request is sent to our program, our Intake Parent Guide will work to connect with the new family as soon as possible. When contact with the family is made, a Parent Guide will be matched with the family based on their needs. If a specific Parent Guide is requested we will check on that person’s availability before completing the match.
Families determine how often they would like support from a Parent Guide. We strive our best to have at least one in person meeting, but sometimes this isn’t always possible. Other ways Parent Guides can connect with a family are by phone, text messaging, emailing, and video calling.
For families whose primary language is not spoken English, we use certified interpreters to provide information and support. (Please see our “Get Involved” page for more information on bilingual Parent Guide opportunities.)
1. Completing an Online Request
2. Contacting Us Directly
Phone/Text: (425) 268-7087
Email: gbys@wahandsandvoices.org
3. By Fax or Mail
Service providers or professionals who are working with a family can have a family to fill out our referral form then fax or mail it directly to our program coordinator.
Fax number: (360) 715-9970
If you have trouble with sending a fax you can mail to our address:
2950 Newmarket St., Suite 101-124
Bellingham, WA 98226